Our services include handling requests for warranty service. We employ inbound call support, email, online chat and web site support. Our customer service representatives are provided with the training and knowledge based systems to provide first and second level problem resolution depending on the complexity of your products.
We can even coordinate the service call with the appropriate local service company. We will arrange for all the logistics to make sure the proper parts and or service technician is dispatched to the customer's location.
We can provide you with a complete set of reports for all service activity that we have coordinated.
- Respond to customer service requests
- Service call coordination, fulfillment and dispatch
- Large and small appliances
- Consumer electronics
- Cameras
- Commercial Products
- Additional products