Pharmaceutical Companies

Our full range of call center services for pharmaceutical companies can help manage costs and provide a greater range of services than ever before. Call us to discuss your particular requirements for any of the services below.

  • Set appointments for your representatives
  • Speaker bureau and dinner program support and follow-up
  • Phone support to answer customer inquiries about drugs
    • "Top ten" questions answered
  • Resource development for study implementation
    • Answer 800 number for study participants
    • Study support for investigators
    • Outbound phone support to identify doctors with patient population meeting study criteria.

Pharmaceutical Contact Center Program

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  • Six geographically disperse contact centers
  • Advanced inbound and outbound call center systems with CRM capabilities
  • Inbound and outbound email support
  • Enhanced services, such as "Click to Chat"
  • Direct mail services—design and processing
  • Highly trained and monitored staff that can respond to complex contact center issues
  • Bilingual capabilities

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